FEATURES

Delivery Notifications

Update your customers via automated SMS or email notifications

How many phone calls, texts and emails do you receive a day on delivery status?

Yojee offers a solution that helps businesses to provide real-time updates to customers about the status of their orders. This can help to improve customer satisfaction and loyalty, as well as reducing the number of customer service inquiries.
Customer Notifications

Automate your delivery notifications

The delivery notifications feature allows you to notify your customers immediately after they place an order. You can send an automated SMS and email with the tracking URL, and you can also customise the message to suit your brand.

Real-time ETA calculations

Your customer are able to see the estimated time of arrival for their delivery, with live updates: Orders are Processing, In Transit, Out for Delivery and Delivered.

Visibility on your delivery partners

Get the convenience of tracking the progress of your deliveries for both you and your delivery partners. In this way, you will be able to keep up with customer-facing communication in the event of delivery delays. You can also maintain accountability to your customers when you are using external delivery vendors.

Reduce enquiries

The real-time ETA calculations will significantly reduce customer enquiries about delivery status. You will feel more at ease as there will be fewer inbound enquiries to your customer service and support centres.

How It Works

Shipper

Shippers will be informed once an order has been fulfilled through ePODs, which is collected upon delivery completion.

Recipients

Recipients will receive automated notifications to track their orders and delivery ETA at every step of the way.

Carrier

Carriers would be able to see fleet movements in real-time, as well as the ETA of each order.

Shipper

Shippers will be informed once an order has been fulfilled through ePODs, which is collected upon delivery completion.

Carrier

Carriers would be able to see fleet movements in real-time, as well as the ETA of each order.

Recipients

Recipients will receive automated notifications to track their orders and delivery ETA at every step of the way.

FAQ

It informs customers on the status of their deliveries, typically via email or SMS.

With a delivery management software, you can efficiently manage your delivery service. The software allows you to assign delivery jobs to your drivers. It automatically tracks each delivery order and sends out notifications to your customers. To shorten delivery time and save fuel cost, the software allows you to plan delivery routes too. A delivery management software helps to streamline your workflow and ensure that you provide reliable delivery service to your customers.

Improving delivery accuracy implies gaining visibility into each stage of delivery. A delivery management software often comes with a delivery driver app where your drivers have all the information needed for order fulfilment. The app would allow drivers to follow pre-planned routes offering, turn-by-turn navigation so they could make on-time delivery.

Be in the driver seat

Take control of your logistics operations with Yojee

Be in the driver seat

Provides business intelligence

Yojee analytics dashboard provides business intelligence, so you can get a better sense of operation costs and maintain control over your drivers and delivery partners.

No Hidden Costs

We are a cost-effective solution with no hidden costs. There is no minimum number of drivers or transactions required to use our software.

An intuitive and easy-to-use UI

Easy-to-use UI. Optimise in a single click or drag and drop for manual route sequencing.

Cloud-based solution

Our cloud-based solution consists of three easy-to-use modules – Driver App, Customer Web Portal and Dispatcher Web Platform, with unlimited driver assignments.

We make onboarding with Yojee such a breeze, you’ll have no reason not to get started.

We make onboarding with Yojee such a breeze, you’ll have no reason not to get started.

See for yourself just how much money and time Yojee will save you and your team

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