Did not find what you were looking for? Send us an email at [email protected] or give us a call at +65 3159 1335. We are contactable during Yojee delivery operating hours, 10am – 10pm, Monday through Saturday.
Show your status as “On Duty” only when you are sure you can fulfil deliveries
Be punctualSmile and be courteous and polite
Handle all documents & parcels, regardless of size, with care
Always manage expectations: if you are going to be late or have a problem, let Yojee Operations know immediately!
Do not sign on behalf of customers and do not allow anyone but the intended recipient of a parcel to sign for it unless written consent has been given by the intended recipient
Do not contact customers without a good business reason to do so
Do not leave parcels at a destination unless you have written instructions to do so
Do not enter premises without consent (this is trespassing and a criminal offence)
Do not try to damage control yourself: if there is a problem, contact Yojee Operations first!